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For this assignment, please watch the TED Talk (the link is directly below). It is only 19 minutes long. The things I want you to discuss are:Summarize the main points made by Alex Cabanas
Talk about a time you experienced a good customer service experience and then elaborate on it OR talk about a time you experienced a bad customer service experience and how you feel they should have handled the situation
Talk about how you can apply what was discussed in the video to your daily life.
This needs to be a minimum of 400 words.


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